Service Definition Canvas
The Service Definition Canvas helps designers and businesses capture and structure the most relevant customer-facing service information by providing a structured template and useful tips.
What this board has to offer:
The blank Service Definition Canvas for workshops, final documentation or analysis to capture on a single page:
What the service provides (SERVICE OFFER)
Why it exists (PURPOSE)
How it helps users (SERVICE PROMISE), and
Who provides the service (SERVICE TITLE).
How this canvas will help:
It will create clarity for all users
It will decrease expectation mismatches
It complements the Business Model Canvas
This template was created by Isabell Fringer.
Get started with this template right now.
Darts Template
Works best for:
Design
It is a common mistake to assume that all ideas, tasks, or features are equally important. However, in order to achieve the best results and focus on the most critical elements, it is necessary to determine what takes priority. This approach allows you to prioritize and concentrate on what requires immediate attention while postponing the remaining aspects for later. The Darts Template is designed to limit the amount of content that can be placed in the center, forcing your team to consider priorities before taking any action.
Job Map Template
Works best for:
Design, Desk Research, Mapping
Want to truly understand your consumers’ mindset? Take a look at things from their perspective — by identifying the “jobs” they need to accomplish and exploring what would make them “hire” or “fire” a product or service like yours. Ideal for UX researchers, job mapping is a staged process that gives you that POV by breaking the “jobs” down step by step, so you can ultimately offer something unique, useful, and different from your competitors. This template makes it easy to create a detailed, comprehensive job map.
Service Blueprint Canvas
Works best for:
Research & Design
The IASA Service Blueprint Canvas helps visualize service interactions and processes in detail. This template is perfect for analyzing and improving service delivery. Use it to align teams, identify pain points, and enhance customer experiences. It's ideal for creating a shared understanding of service dynamics and fostering collaboration among stakeholders, ensuring a seamless and efficient service delivery process.
User Empathy Map
Works best for:
Market Research, Research & Design
User Empathy Map template helps you visualize user experiences and needs. It’s an essential tool for teams looking to design products that resonate with their users. Use this template to build empathy and improve user satisfaction.
Research Insight Synthesis Template
Works best for:
UX, UX Research, Research Insights
The Intelligent Research Insight Synthesis Template in Miro is a game-changer for teams looking to streamline their research processes. This template leverages Miro AI to automate tedious tasks such as clustering data and summarizing large datasets, allowing teams to focus on deriving meaningful insights. One standout benefit of using this template is its ability to enhance collaboration by providing a structured framework that reduces the need for manual organization, ensuring that no critical insights are overlooked. This not only speeds up the synthesis process but also significantly improves the quality and accuracy of research outcomes.
Design Research Template
Works best for:
UX Design, Design Thinking, Desk Research
A design research map is a grid framework showing the relationship between two key intersections in research methodologies: mindset and approach. Design research maps encourage your team or clients to develop new business strategies using generative design thinking. Originally designed by academic Liz Sanders, the framework is meant to resolve confusion or overlap between research and design methods. Whether your team is in problem-solving or problem space definition mode, using a research design template can help you consider the collective value of many unrelated practices.