Service Definition Canvas
The Service Definition Canvas helps designers and businesses capture and structure the most relevant customer-facing service information by providing a structured template and useful tips.
What this board has to offer:
The blank Service Definition Canvas for workshops, final documentation or analysis to capture on a single page:
What the service provides (SERVICE OFFER)
Why it exists (PURPOSE)
How it helps users (SERVICE PROMISE), and
Who provides the service (SERVICE TITLE).
How this canvas will help:
It will create clarity for all users
It will decrease expectation mismatches
It complements the Business Model Canvas
This template was created by Isabell Fringer.
Get started with this template right now.
Service Blueprint by Hyperact
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The Service Blueprint template is perfect for visualizing the orchestration of service components. It maps out frontstage and backstage elements, helping you analyze and enhance customer experiences. Use this template to align teams, identify pain points, and streamline processes, ensuring a seamless service delivery. It's ideal for creating a shared understanding of service dynamics among stakeholders and collaborators.
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Works best for:
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Empathy Mapping by Atlassian
Works best for:
Market Research, Research & Design
Atlassian Empathy Mapping is designed to help teams understand user perspectives. By mapping out user experiences, you can identify pain points and opportunities for improvement. This template is ideal for collaborative workshops and user research.