Service Blueprint by Sahar Naderi
Designed with usability in mind, this template features an intuitive layout that makes it easy to map out your service process from start to finish.
With clear visual cues and plenty of space for notes and annotations, this template helps you identify pain points, opportunities for improvement, and key touchpoints along your service journey. Say goodbye to messy, confusing service blueprints and hello to streamlined, effective mapping with this template!
This template was created by Sahar Naderi.
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Storyboard Template
Works best for:
Design Thinking
While storyboard is typically associated with planning out scenes for a movie or TV show, it’s been widely adopted throughout the business world. A storyboard is a sequence of illustrations that are used to develop a story. You can use the Storyboarding template anytime you’d like to really put yourself in a customer or user’s position and understand how they think, feel, and act. This tactic can be especially useful when you know there’s a problem or inefficiency with an existing process. You can storyboard existing processes or workflows and plan how you would like them to look in the future.
Storyboard for User Experience Template
Works best for:
Storyboard
The Storyboard for User Experience template helps design seamless, user-friendly journeys. It maps out scenarios, actions, thoughts, and emotions to create a cohesive user experience. This template is perfect for UX designers, product teams, and developers aiming to enhance usability, reduce friction, and improve user satisfaction. Visualize interactions, identify pain points, and iterate designs for a more intuitive and engaging experience.
Website Wireframing Template
Works best for:
Wireframes, User Experience
Wireframing is a method for designing a website at the structural level. A wireframe is a stylized layout of a web page showcasing the interface elements on each page. Use this Wireframe Template to iterate on web pages quickly and cheaply. You can share the wireframe with clients or teammates and collaborate with stakeholders. Wireframes allow teams to get stakeholder buy-in without investing too much time or resources. They help ensure that your website’s structure and flow will meet user needs and expectations.
Customer Journey Map Template
Works best for:
Ideation, Mapping, Product Management
A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.
Cluster Analysis Template
Works best for:
Design
When you're working with others, you might encounter situations where there's too much information to handle, or you're unsure about the direction to take. In such cases, using the Cluster Analysis Template can be helpful. It allows you to group similar items together and make sense of them, whether feedback or creative ideas. This method is straightforward and provides clarity amidst confusion.
Design Research Template
Works best for:
UX Design, Design Thinking, Desk Research
A design research map is a grid framework showing the relationship between two key intersections in research methodologies: mindset and approach. Design research maps encourage your team or clients to develop new business strategies using generative design thinking. Originally designed by academic Liz Sanders, the framework is meant to resolve confusion or overlap between research and design methods. Whether your team is in problem-solving or problem space definition mode, using a research design template can help you consider the collective value of many unrelated practices.