Empathy Map [Research]
Empathy mapping is a deep dive into a user's thoughts, motivations and feelings.
We use an empathy map to articulate what we know about a particular type of user, to understand them, and to help stakeholders understand them.
We can use an empathy map to understand the reasons behind why users interact with a product or service in a certain way.
This template was created by Absurd.
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Research Topic Brainstorm Template
Works best for:
Desk Research, Brainstorming, Ideation
Coming up with a topic for a research project can be a daunting task. Use the Research Topic Brainstorm template to take a general idea and transform it into something concrete. With the Research Topic Brainstorm template, you can compile a list of general ideas that interest you and then break them into component parts. You can then turn those parts into questions that might be the focus for a research project.
Empathy Mapping by ServiceNow
Works best for:
Research & Design, Market Research
The Empathy Mapping template helps teams capture detailed user insights. By understanding user perspectives, you can improve product features and customer satisfaction. This template is perfect for user research and product development.
Lean UX Canvas Template
Works best for:
Desk Research, Product Management, User Experience
What are you building, why are building it, and who are you building it for? Those are the big pictures questions that guide great companies and teams toward success — and Lean UX helps you find the answers. Especially helpful during project research, design, and planning, this tool lets you quickly make product improvements and solve business problems, leading to a more customer-centric product. This template will let you create a Lean UX canvas structured around eight key elements: Business problem, Business outcome, Users and customers, User benefits, Solution ideas, Hypothesis, Assumptions, Experimentation.
Service Blueprint Canvas
Works best for:
Research & Design
The IASA Service Blueprint Canvas helps visualize service interactions and processes in detail. This template is perfect for analyzing and improving service delivery. Use it to align teams, identify pain points, and enhance customer experiences. It's ideal for creating a shared understanding of service dynamics and fostering collaboration among stakeholders, ensuring a seamless and efficient service delivery process.
Mix-and-Match Template
While unrestricted brainstorming may initially seem ideal, it has been discovered that creativity flourishes when there are limitations. The Mix-and-Match Template is an excellent tool for quickly generating diverse insights. Its structured framework facilitates the generation of new ideas at the intersection of different topics.
Empathy Map Template by Jeshua MacDonald
Works best for:
Market Research, Research & Design
The Empathy Map template is essential for anyone looking to understand their audience better. It helps you gather insights into user thoughts and behaviors, allowing you to design more user-centered products and services. Perfect for UX designers and marketers.