Customer Journey Map #HowIDoItInMiro

I'm Maureen, a Product Designer here at Miro, and I'm thrilled to share with you our team's approach to customer journey maps with this template.

Pro tip: Dive into my Talktrack where I guide you through how to use this template for crafting impactful journey maps.

🔍 FEATURES:

• Step-by-step guide to go from understanding user experiences to actionable insights

• Structured framework and tips for collaborative brainstorming and workshops

• Tips for creating clear action steps for moving forward

👩‍💼 WHO WILL LOVE IT?

Designers or product teams looking to use customer journey maps to improve user-centricity and get meaningful product improvements

🛠️ HOW TO USE IT:

1. Click "Use Template"

2. Follow along with the Talktrack walkthrough

3. Customize the board to match your project needs

4. Invite your team to join you on a journey of collaborative design thinking

💬 SHARE THE KNOWLEDGE:

Spread the love! Share this template with your colleagues who deserve to get more out of their design process.