Directory/Crema
Crema

Crema

Kansas City
Award
Region
  • AMER
Type of Partner Services
  • Advisory
  • Implementation
  • Custom Development
Solution Expertise
  • Digital/Agile Product Development
  • AI Transformation

A strategy, design, & technology consultancy that helps enterprise service organizations maximize opportunities at the inflection point of scale.

Crema partners with growing service organizations to discover, shape, and execute on their greatest opportunities. We address broken systems, mis-aligned teams, delivery delays, and customer engagement gaps that many service companies deal with at the inflection point of scale.

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“They're good at a lot of things, but they're particularly good at one thing, which is taking an idea that somebody has, helping make it less nebulous, and putting together a path towards making that a reality. And then making sure that it looks really fantastic, is really easy to use, and clients love it.”

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From strategic planning workshops to product team assessments to long-term product development, organizations tend to hire Crema for one of three reasons:

  • Fresh eyes: We see the world differently and add a holistic, industry-agnostic perspective
  • New minds: We bring different skills and experience that modernize and optimize
  • More hands: We add speed and momentum to existing projects

Crema gets invited to a wide range of industries — AEC, cybersecurity, healthcare, finance, and insurance to name a few — and yet there are key themes throughout every project:

  • Complexity: the roles, workflows, data sets, and technologies are messy and anything but straightforward; a human-centered approach ensures enthusiastic adoption amidst the complexity
  • Competitive advantage: these are often specific, unique, and impact-driven projects to help companies stay (or get) ahead. There’s something unique about the way the company works that we build into these systems
  • Core users: some system scale to many, while others amplify the contributions of just a few users where any improvement unlocks a massive constraint on the business
  • High-leverage: there's a tremendous amount of influence in getting these systems right

Unlike other consultancies, we often run the full length of a project with clients. Starting with exploration and research, through to designing and building technology that delivers the intended impact.

Strategy

  • Product & Business Strategy
  • Workshop Facilitation
  • Prototyping
  • Primary & secondary research

Design

  • Product/UX Assessments
  • UX/UI Design
  • Design Systems
  • UX Writing

Engineering

  • Technical Leadership
  • Application Development
  • Test Engineering
  • AI & Machine Learning

Operations

  • Adoption & Training Strategy
  • Team Assessments
  • Business Process Improvement
  • Change Management

There's a lot we can do together. Ultimately our work leads to technology that enable teams to make effective decisions and work better together.

Media

Clients

JE Dunn
Black & Veatch
Beazley Security
adidas
H&R Block
Fishtech Group

Ready to connect with Crema?